FAQs

Do I need a referral from my doctor prior to seeing a Physical Therapist?

No. Physical Therapists in Washington State practice under “Direct Access”, meaning you can start Physical Therapy without a referral. Once we evaluate your issue we notify your doctor of our findings. If you already have a referral we are happy to accept that.

How do I know when I should seek Physical Therapy?

Physical Therapists are movement specialists. Meaning, anything that is stopping you from moving your body in the way you want to or need to is usually where we come in. Most minor injuries resolve in 3-5 days, so if you are having symptoms longer than that, it may be time to seek help.

Is Physical Therapy covered by insurance companies?

Yes. We accept and are in-network with most major insurance companies. Contact us if you have specific questions about your insurance.

I have seen a Physical Therapist before and it did nothing, why would this be different?

That is valuable information, we don’t want to repeat a treatment plan that was not effective. Taking prior rehabilitation experience into account, we develop a personalized rehabilitation plan that is evidence-based, and goal-oriented. We then measure your progress and make adjustments to keep you on track.

Where can I buy bands and equipment?

Looking to purchase your own bands in conjunction with your PT exercises? Click here for a link to the bands we use in clinic and recommend for home use.

Interested in a Mobo board? Click here and use code SEAPINES10 for 10% off your purchase.

Do I have to go to the Physical Therapist that my doctor sent me to?

No. Referrals to Physical Therapy are not specific to a certain group or therapist. You are free to see whomever you feel most comfortable with.

What should I wear to a Physical Therapy appointment?

Whatever clothing you typically wear when being active or exercising is appropriate for Physical Therapy. Be comfortable.

Where can I leave a review for Sea Pines?

We’re so happy you asked! If you leave us feedback here we’d greatly appreciate it, thanks for sharing your time with us!

Do you have any local referrals for other providers?

Yes! Click here to view our recommended providers from primary care to acupuncture and more.

Patient Portal FAQs

What can I do in the Patient Portal?

You can book appointments and complete your client paperwork. Good-bye to the dreaded clipboard of papers when you show up to an appointment!

What happens once I click ‘Make an Appointment’?

  • You are first taken to a ‘New Client Registration Form’. This collects basic information about you (e.g., why are you seeking physical therapy services, what is your contact information, insurance information, etc.)

  • Once completed, the system generates you a Patient Portal account and allows you to book an appointment.

  • After securing an appointment please complete your new client paperwork. Click the ‘House’ icon on the far left. Look for the box that shows ‘Paperwork to Complete’.

How do I log back into the Patient Portal?

  • Click here

  • Your username is the email address you originally registered with

  • If you forgot your password, use the ‘Forgot Password’ button at the bottom of the screen

If you have any questions, do not hesitate to reach out to us for assistance. We want this to be easy, not frustrating!

Can I reschedule an appointment that I previously made within the Patient Portal?

Unfortunately no. Please give us a call at 206-614-0256 or email us at hello@seapinespt.com to reschedule.

How far out are appointments available in the Patient Portal?

The Patient Portal shows all available appointments for four weeks from today. If nothing is available, then give us a call at 206-614-0256 or shoot us an email at hello@seapinespt.com. We will help make something happen!